Bpo Executive

Mastermind has an opening for a Bpo Executive based in Anna Salai, Chennai. Great for first-time job seekers. 30 candidates will be hired for this role. Salary is up to ₹16,000/month.

Employer’s description

Greeting From Master Mind!!! Banking Domain Voice Process Sector Language - Malayalam, Telugu, Hindi, Tamil, Kannada Good Salary Package + Attractive Incentive Experience: Fresher Or Experienced Immediate Joining Preferred. Daily Direct Walk-Ins Timings 10Am To 3Pm (Monday To Saturday) Office Timings - 9.30Am To 6.30Pm 244, Chandok Centre. Languages : Telugu, Tamil

Day-to-day work

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹14,000 – ₹16,000 per month.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Telugu, Tamil

Job details

• Work location: Anna Salai, Chennai, Tamil Nadu
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mastermind today.