Chat Support Executive - Night Shif...

Join Hire My Assistants Kpo Llp as a Chat Support Executive - Night Shif... in Goregaon West, Mumbai. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Sales. Type : International | Languages : English

What the job involves

As a Chat Support Executive - Night Shif..., your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹18,000 – ₹20,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: English, International
• Male Only
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone polite and calm under pressure

Job details

• Job location: Goregaon West, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Shift: Night Shift: 6:30 PM - 6:30 AM // 7:00 PM - 4:00 AM
• Vacancies: 5
• Interview: 11:00 AM - 6:00 PM

Ready to start? Upload your resume and apply to Hire My Assistants Kpo Llp today.