Chat Support Executive (Night Shift...

Start your next role as a Chat Support Executive (Night Shift... with Hire My Assistants Kpo Llp in Goregaon West, Mumbai. You can earn up to ₹25,000/month. There are 5 open positions.

In the employer’s words

As A Customer Support Executive, You Will Be The First Point Of Contact For Customers, Assisting Them Via Phone, Email, Live Chat, And Social Media. You Will Handle Customer Queries, Resolve Issues Efficiently, Provide Accurate Information, And Ensure A Seamless Customer Experience. Type : International | Languages : English

What you will do

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Male Only
• Good English
• Freshers can apply
• Night shift
• Type: International
• Languages: English
• A calm under pressure, customer-first attitude

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Job location: Goregaon West, Mumbai, Maharashtra
• Vacancies: 5
• Shift: Night Shift - 6:30 PM - 3:30 AM // 7:00 PM - 4:00 AM
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hire My Assistants Kpo Llp.