Chat Support Representative - Night...

Hire My Assistants Kpo Llp has an opening for a Chat Support Representative - Night... based in Goregaon West, Mumbai. No experience? You can still apply. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Sales. Type : International | Languages : English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• You are calm under pressure and polite

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Job details

• Location: Goregaon West, Mumbai, Maharashtra
• Work type: Office-based
• Job type: Full time
• Openings: 5
• Shift: Night Shift: 6:30 PM - 3:30 AM // 7:00 PM - 4:00 AM
• Interview: 11:00 AM - 6:00 PM

If this job suits you, apply now — shortlisted candidates will be contacted by Hire My Assistants Kpo Llp.