Customer Service Representative (Ni...

A new Customer Service Representative (Ni... role is open at Hire My Assistants Kpo Llp, Goregaon West, Mumbai. Great for first-time job seekers. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. Type : International | Languages : English

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English and International
• Male Only
• Good English
• Freshers can apply
• Type: International
• Languages: English
• You are calm under pressure and patient

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Goregaon West, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Openings: 5
• Timings: Night Shift - 6:30 PM - 3:30 AM // 7:00 PM - 4:00 AM
• Interview timings: 11:00 AM - 6:00 PM

Interested? Apply now on BetterJobs with your resume — Hire My Assistants Kpo Llp reviews applications regularly.