Customer Support Executive (Night S...

A new Customer Support Executive (Night S... role is open at Hire My Assistants KPO LLP, Goregaon West, Mumbai. The pay goes up to ₹20,000/month. The team is filling 4 vacancies. Great for first-time job seekers.

Employer’s description

Customer Service Executive (Usa Process)Provide Customer Support Through Email, Live Chat, And Social Media. Handle Customer Inquiries, Resolve Issues Promptly, Escalate Complex Cases When Needed, And Ensure A High Level Of Customer Satisfaction Through Effective Communication And Problem-Solving. Type : International | Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and International
• Male Only
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and polite

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹18,000 – ₹20,000 per month.

Quick facts

• Location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 6:00 PM | Monday to Sunday
• Work type: Work from office
• Timings: Night Shift - 6:30 PM - 3:30 AM // 7:00 PM - 4:00 AM
• Job type: Full time
• Vacancies: 4

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