Email / Chat Support Executive (Nig...

Hire My Assistants KPO LLP has an opening for an Email / Chat Support Executive (Nig... based in Goregaon West, Mumbai. There are 20 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Freshers Can Also Apply. No Sales And Calling. Type : International | Languages : English

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹18,500 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A customer-first, polite attitude

Job details

• Job location: Goregaon West, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Openings: 20
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Shift: Night Shift Timings - 7:00 PM - 4:00 AM // 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM // 10:30 PM - 7:30 AM

Apply today and take the next step in your career with Hire My Assistants KPO LLP.