Email Support Executive (Day Shift)

Hire My Assistants KPO LLP has an opening for an Email Support Executive (Day Shift) based in Goregaon West, Mumbai. Great for first-time job seekers. You can earn up to ₹17,000/month. 8 candidates will be hired for this role.

Note from the employer

Work As A Chat Support Executive And Assist Customers Through Chat And Email. No Calling Required. Simple Back-End Support Role With Training Provided. Benefits: 1. No Calling / No Field Work 2. On Job Training 3. Career Growth In Bpo / Customer Support 4. Pf And Esic 5. Paid Leaves. Type : International | Languages : English

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A customer-first, patient attitude

What you get

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Job location: Goregaon West, Mumbai, Maharashtra
• Job type: Full time
• Timings: Day Shift - 7:00 AM - 4:00 PM
• Work mode: On-site
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 8

Interested? Apply now on BetterJobs with your resume — Hire My Assistants KPO LLP reviews applications regularly.