Email Support Executive

Start your next role as an Email Support Executive with Hire My Assistants KPO LLP in Goregaon West, Mumbai. No experience? You can still apply. The pay goes up to ₹17,000/month.

Note from the employer

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Calls.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Complaint handling, CRM tools
• Good English
• Freshers can apply
• A calm under pressure, patient attitude

Key responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹15,000 – ₹17,000 per month.

Job details

• Work location: Goregaon West, Mumbai, Maharashtra
• Interview: 11:00 AM - 6:00 PM
• Employment type: Full time
• Working hours: Day Shift: 7:00 AM - 4:00 PM
• Vacancies: 1
• Work mode: Work from office

Ready to start? Upload your resume and apply to Hire My Assistants KPO LLP today.