Email Support Executive - Night Shi...

Looking for an Email Support Executive - Night Shi... role in Goregaon West, Mumbai? Hire My Assistants Kpo Llp is hiring now. The team is filling 10 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Sales. Type : International, Inbound | Languages : English

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• Someone customer-first and patient

Quick facts

• Location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 6:00 PM
• Openings: 10
• Employment type: Full time
• Work type: On-site
• Timings: Night Shift: 7:00 PM - 4:00 AM // 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM

Interested? Apply now on BetterJobs with your resume — Hire My Assistants Kpo Llp reviews applications regularly.