Email Support Executive - Night Shi...

Hire My Assistants KPO LLP is hiring an Email Support Executive - Night Shi... in Goregaon West, Mumbai. Great for first-time job seekers. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Calls. Type : International, Inbound | Languages : English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• You are polite and calm under pressure

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Job location: Goregaon West, Mumbai, Maharashtra
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Working hours: Night Shift - 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM
• Employment type: Full time
• Vacancies: 10
• Work type: Work from office

Apply today and take the next step in your career with Hire My Assistants KPO LLP.