Email Support Executive (Night Shif...

Hire My Assistants KPO LLP wants to bring on an Email Support Executive (Night Shif... for its Goregaon West, Mumbai team. The team is filling 5 vacancies. You can earn up to ₹25,000/month. Great for first-time job seekers.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. Languages : English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English
• Male Only
• Good English
• Freshers can apply
• Languages: English
• Someone polite and patient

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Goregaon West, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: Night Shift - 6:30 PM - 3:30 AM // 7:00 PM - 4:00 AM
• Vacancies: 5
• Interview timings: 11:00 AM - 6:00 PM | Everyday
• Work mode: On-site

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