Email Support Executive (Part -Time...

Hire My Assistants Kpo Llp is hiring an Email Support Executive (Part -Time... in Goregaon West, Mumbai. There are 3 open positions. Great for first-time job seekers. You can earn up to ₹8,500/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : English

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone calm under pressure and patient

What you get

Compensation: ₹7,500 – ₹8,500 per month.

Job at a glance

• Job location: Goregaon West, Mumbai, Maharashtra
• Working hours: Part Time - 4:30 PM - 9:00 PM | evening shift
• Vacancies: 3
• Work type: On-site
• Employment type: Part time
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hire My Assistants Kpo Llp reviews applications regularly.