International Customer Service

A new International Customer Service role is open at Hire My Assistants KPO LLP, Goregaon West, Mumbai. No experience? You can still apply. The team is filling 5 vacancies. The pay goes up to ₹17,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Freshers Can Also Apply. Type : International | Languages : English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹15,000 – ₹17,000 per month.

Quick facts

• Job location: Goregaon West, Mumbai, Maharashtra
• Timings: Day Shift - 7:00 AM - 4:00 PM
• Work type: Work from office
• Employment type: Full time
• Vacancies: 5
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hire My Assistants KPO LLP.