International Voice Process Agent

A new International Voice Process Agent role is open at Hire My Assistants KPO LLP, Goregaon West, Mumbai. The pay goes up to ₹22,000/month. Freshers can apply.

Employer’s description

The Role Involves Handling Inbound Calls With Customers, Addressing Their Queries, Resolving Complaints, And Providing Excellent Customer Service. The Ideal Candidate Will Have Strong Communication Skills, Be Able To Handle High-Pressure Situations, And Ensure A Positive Experience For Every Customer. Type : International, Inbound | Languages : English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Male Only
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English

Salary

Compensation: ₹18,000 – ₹22,000 per month.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Goregaon West, Mumbai, Maharashtra
• Job type: Full time
• Shift: Night Shift - 7:00 PM - 4:00 AM Monday - Friday
• Openings: 1
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Hire My Assistants KPO LLP.