Walk-In Interview - Chat Support Ex...

Join Hire My Assistants Kpo Llp as a Walk-In Interview - Chat Support Ex... in Goregaon West, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹22,000/month.

In the employer’s words

In This Role, You Will Be The First Point Of Contact For Customers, Providing Assistance Via, Email, Live Chats, Social Media Channels. Your Primary Responsibility Is To Resolve Customer Inquiries And Issues, Ensuring A Positive Experience. Utilize Your Strong Communication And Problem-Solving Skills To Address Customer Needs Efficiently. No Sales. Type : International | Languages : English

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone polite and customer-first

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: Night Shift: 7:00 PM - 4:00 AM // 10:30 PM - 7:30 AM
• Job type: Full time
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Hire My Assistants Kpo Llp.