Walk-In Interview - Email Support E...

Hire My Assistants Kpo Llp is hiring a Walk-In Interview - Email Support E... in Goregaon West, Mumbai. There are 20 open positions. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Be The First Point Of Contact For Customers, Providing Support Through Email, Live Chat, And Social Media. Resolve Inquiries Efficiently, Ensure A Positive Customer Experience, And Collaborate With Internal Teams To Address Complex Issues While Maintaining High Customer Satisfaction. No Targets Or Sales. Freshers Can Also Apply. Languages : English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are polite and calm under pressure

Salary and benefits

Salary: ₹18,500 – ₹20,000 per month, based on skills and experience.

Position details

• Location: Goregaon West, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 20
• Employment type: Full time
• Working hours: Night Shifts - 7:00 PM - 4:00 AM // 10:30 PM - 7:30 AM
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hire My Assistants Kpo Llp.