Customer Support Executive - Bankin...

Hirednex Edutech Private Limited is hiring a Customer Support Executive - Bankin... in Thane, Mumbai. Great for first-time job seekers. You can earn up to ₹30,000/month. 20 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound | Languages : Hindi, English

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹18,000 – ₹30,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Skills: English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• You are patient and calm under pressure

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Hirednex Edutech Private Limited. It takes less than a minute.