Chat Support Executive

Looking for a Chat Support Executive role in Chinar Fortune City, Bhopal? Hirenix Solutions is hiring now. No experience? You can still apply. The pay goes up to ₹15,000/month. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are calm under pressure and customer-first

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Job location: Chinar Fortune City, Bhopal, Madhya Pradesh
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Hirenix Solutions. It takes less than a minute.