Field Collection Executive

Join Hirva Hr Solutions Private Limited as a Field Collection Executive in Chembur, Mumbai. The pay goes up to ₹22,000/month. There are 20 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Typing speed and Hindi and English
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Job details

• Location: Chembur, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Work mode: On-site

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