Telesales Executive

Hirva HR Solutions Private Limited wants to bring on a Telesales Executive for its Thane, Mumbai team. The pay goes up to ₹45,000/month. Great for first-time job seekers. There are 10 open positions.

Employer’s description

Idfc First Bank Is Hiring Telesales Executives For Selling Banking Products Through Outbound And Inbound Calling. Candidates Will Be Responsible For Generating Leads, Explaining Banking Products, And Converting Customers Over Calls. Type : Outbound, Inbound

Compensation

Compensation: ₹20,000 – ₹45,000 per month.

What you will do

As a Telesales Executive, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• You are patient and customer-first

Position details

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Hirva HR Solutions Private Limited.