Quality Analyst

Hitech Gramin E-Pay Digital Services Private Limited has an opening for a Quality Analyst based in Malad West, Mumbai. You can earn up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

Monitor And Evaluate Calls, Chats, And Customer Interactions. Ensure Adherence To Company Policies And Quality Standards .Ensure Adherence To Company Policies And Quality Standards. Identify Process Gaps And Suggest Improvements. Provide Feedback And Coaching Points To Sales Representatives. Maintain Records Of Audits And Quality Assessments. 1 - 2 Years Experience Compulsory. | Record Management

What you will do

Here is what a typical day looks like:

• Follow company processes and safety guidelines
• You'll coordinate with your supervisor and team members.
• Keep simple daily records of your work
• Raise issues early and suggest practical fixes.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Record Management
• Basic English
• 1 - 2 Years Experience Compulsory.
• Record Management
• Someone eager to learn and well organised

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Hitech Gramin E-Pay Digital Services Private Limited.