Telecaller

Looking for a Telecaller role in Koparkhairne, Mumbai? Homepixa.com - a real estate company is hiring now. Salary is up to ₹11,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: CRM tools, Typing speed, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary

The salary for this role is ₹10,000 – ₹11,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Homepixa.com - a real estate company.