Customer Care Executive

Looking for a Customer Care Executive role in Dwarka Mor, Delhi? Hoog Software Private Limited is hiring now. The pay goes up to ₹18,000/month. The team is filling 5 vacancies. Freshers can apply.

Employer’s description

Job Description Customer Support Executivewe Are A Leading Organization Providing Taxation And Financial Services To Businesses Across India. Our Company Operates Through A Franchise Model That Empowers Entrepreneurs And Financial Professionals To Partner With Us And Expand Our Service Network. We Are Seeking A Customer Support Executive To Ma. Type : Sales, Domestic, Inbound

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Inbound
• Someone calm under pressure and customer-first

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Location: Dwarka Mor, Delhi, Delhi
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

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