Work From Home - Customer Care Executive

Start your next role as a Work From Home - Customer Care Executive with Horaservices.com in remote. Salary is up to ₹15,000/month. 3 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Sales
• Female Only
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A calm under pressure, patient attitude

Quick facts

• Job location: remote
• Job type: Full time
• Openings: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Fully remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Horaservices.com today.