Customer Care Executive

Start your next role as a Customer Care Executive with House of Nature Pvt. Ltd. in Odhav, Ahmedabad. Salary is up to ₹22,000/month.

Employer’s description

We Have 800+ Customers And 30+ Delivery Riders. Customer Representative Job: 1. Daily Orders Update 2. New Leads Convert And Order Placement3. Follow-Up On New Customer 4. Payment Follow Up & Update In System 5. Daily Morning Call Attend And Evening Order Update By Company Mobile 6. Marketing Msg From Excel. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Job details

• Job location: Odhav, Ahmedabad, Gujarat
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with House of Nature Pvt. Ltd..