Supervisor

A new Supervisor role is open at HR construction, Carambolim. Salary is up to ₹21,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Hindi and English and CRM tools
• Male Only
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹20,000 – ₹21,000 per month, based on skills and experience.

Job details

• Job location: Carambolim
• Employment type: Full time
• Work type: Office-based
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — HR construction reviews applications regularly.