Customer Support Officer

Hr Globe Recruitment Service has an opening for a Customer Support Officer based in Guindy, Chennai. 25 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

No. Of Positions : 25+ Openinghro - Inbound And Outbound Processskill : 1Yr Banking Sales Experiencegood Communicationlanguage Hindi / Kannada / Malayalam/ Telugu/ Tamilsalary - 30K Ctcshifts - 8 Am To 9 Pm - Rotational Shifts For Female / 24/7 Rotational Shifts For Male (One Way Cab Will Be Provided Only For Night Time Alone After 8 Pm Log. Type : Outbound, Inbound | Languages : Tamil, Telugu, Kannada, Hindi, Malayalam

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, Telugu, Kannada, Hindi, Malayalam
• You are calm under pressure and patient

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Guindy, Chennai, Tamil Nadu
• Job type: Full time
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Hr Globe Recruitment Service. It takes less than a minute.