Customer Care Associate

Hrh Next Services Ltd is hiring a Customer Care Associate in Abids, Hyderabad. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹15,000/month.

In the employer’s words

Handling Inquiries: Responding To Customer Questions Regarding Products, Services, And Company Policies. Providing Solutions: Addressing Customer Complaints And Resolving Issues Efficiently. Process Orders & Payments: Assisting Customers With Purchases, Returns, And Ref Customer Records: Updating And Managing Customer Data. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Male Only
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: Hindi, English

Pay and perks

You will be paid ₹13,000 – ₹15,000 per month.

What the job involves

As a Customer Care Associate, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Work location: Abids, Hyderabad, Telangana
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Working hours: Evening Rotational & Late Night
• Vacancies: 30

Apply today and take the next step in your career with Hrh Next Services Ltd.