Customer Care Executive

Hriday Talent Hub wants to bring on a Customer Care Executive for its Bhadaj, Ahmedabad team. The pay goes up to ₹25,000/month.

Note from the employer

To Coordinate Customer Service Activities, Manage Complaints And Follow-Ups, Schedule Technician Visits, Maintain Service Records, And Support Smooth Day-To-Day Service. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Gujarati

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Gujarati, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Gujarati
• You are customer-first and polite

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Bhadaj, Ahmedabad, Gujarat
• Vacancies: 1
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hriday Talent Hub.