Customer Care Associate

A new Customer Care Associate role is open at Hti Manpower Outsourcing Services Private Limited, Ranigunj, Hyderabad. No experience? You can still apply. The pay goes up to ₹20,000/month. 10 candidates will be hired for this role.

Note from the employer

Urgent Hiring: Customer Support Associate(Voice/Non-Voice)Raniganj, Hyderabad | 6 Days | 25+ Openings! Join Now! Handle Calls/Chats, Resolve Queries, Meet Targets English +Hindi Fluent, 0-2 Yrs Exp/Freshers Ok, 25+ Wpm 14-20K In-Hand + Incentives | 1 Rotational Off. Type : International, Domestic, Inbound | Languages : English, Hindi

Salary

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and International
• Basic English
• Freshers can apply
• Type: International, Domestic, Inbound
• Languages: English, Hindi

Job at a glance

• Job location: Ranigunj, Hyderabad, Telangana
• Vacancies: 10
• Shift: Rotational shifts | Rotational week offs
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Hti Manpower Outsourcing Services Private Limited today.