Customer Care Associate

A new Customer Care Associate role is open at Hti Manpower Outsoursing Services Private Limited, Nagavara, Bengaluru. The pay goes up to ₹23,000/month. 11 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

What you will do

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

Position details

• Job location: Nagavara, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Vacancies: 11

If this job suits you, apply now — shortlisted candidates will be contacted by Hti Manpower Outsoursing Services Private Limited.