Customer Care Associate

Looking for a Customer Care Associate role in Ghatkesar, Hyderabad? Hti Manpower Outsoursing Services Private Limited is hiring now. There are 30 open positions. You can earn up to ₹18,000/month.

Employer’s description

Hiring Customer Support Executive Voice & Chat Process. Hindi & English Communication Mandatory. Freshers Can Apply For Voice Process. Minimum 1 Year Experience Required For Chat Process. Rotational Shifts. Attractive Salary. Type : Inbound | Languages : English, Hindi

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• Someone patient and customer-first

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Ghatkesar, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

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