Customer Care Executive

Hti Manpower Outsoursing Services Private Limited is looking for a Customer Care Executive to join its team in Shivaji Nagar, Bengaluru. The pay goes up to ₹21,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

In the employer’s words

Customer Support Executivehandle Customer Queries Via Calls, Chat, And Email. Resolve Issues Promptly, Provide Accurate Information, And Ensure Customer Satisfaction. Maintain Records Of Interactions, Follow Up On Pending Cases, And Coordinate With Internal Teams. Strong Communication Skills And A Customer-Focused Approach Are Required. Type : Inbound, Domestic | Languages : Telugu, Kannada, Tamil, English, Hindi

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹16,000 – ₹21,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Kannada, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Telugu, Kannada, Tamil, English, Hindi
• Someone calm under pressure and patient

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Work mode: Work from office
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hti Manpower Outsoursing Services Private Limited today.