Telecaller

Human Rights Council Of India has an opening for a Telecaller based in Mira Road, Mumbai. The pay goes up to ₹20,000/month. 10 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Membership Callingmembers Ko Call Karke Hrci Membership Ke Baare Mein Information Dena, Membership Benefits Aur Process Samjhana, Queries Ka Jawab Dena Aur Interested Members Ka Follow-Up Karna.

What the job involves

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Active listening, CRM tools, Verbal communication, Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Pay and perks

Compensation: ₹10,000 – ₹20,000 per month.

Job at a glance

• Work location: Mira Road, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10

Click Apply to send your profile to Human Rights Council Of India. It takes less than a minute.