Operations Executive

Hygienetech India Private Limited wants to bring on an Operations Executive for its Kandivali West, Mumbai team. The pay goes up to ₹23,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹18,500 – ₹23,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Position details

• Location: Kandivali West, Mumbai, Maharashtra
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Hygienetech India Private Limited. It takes less than a minute.