Tele Caller

Join I.M.Possible Training Solutions as a Tele Caller in Akota Road, Vadodara. You can earn up to ₹20,000/month. The team is filling 4 vacancies.

Note from the employer

Make Outbound Calls And Handle Customer Enquiries.Follow Up With Potential Customers And Leads.Explain Services And Share Relevant Information.Maintain Call Records And Daily Follow-Up Reports.Coordinate With The Team For Smooth Customer Handling. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: CRM tools, Active listening, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Day-to-day work

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Work location: Akota Road, Vadodara, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Job type: Full time

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