Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with I Tech Computer Institute in Vasai Road West, Mumbai. No experience? You can still apply. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

Employer’s description

We Are Looking For An Enthusiastic And Confident Telecaller To Handle Calls, Generate Leads, Follow Up With Students, And Promote Computer Courses Offered By The Institute. Type : Domestic, Sales, Outbound, Inbound

What you get

Compensation: ₹12,000 – ₹18,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound, Inbound
• Someone polite and customer-first

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Vasai Road West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Office-based
• Shift: 11:00 AM - 8:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by I Tech Computer Institute.