Call Quality Analyst

Join I2Can Education Pvt. Ltd. as a Call Quality Analyst in Deccan Gymkhana, Pune. The pay goes up to ₹40,000/month.

In the employer’s words

A Call Quality Analyst Monitors And Evaluates Calls To Ensure Service Quality, Script Adherence, And Customer Satisfaction. Responsibilities Include Auditing Calls, Providing Feedback, Identifying Gaps, Preparing Quality Reports, And Supporting Team Improvement Through Training Insights And Compliance Checks. More Than 2 Years Experience Compulsory. | Basic Excel

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Basic Excel
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• A persuasive, target-driven attitude

Your responsibilities

• Build long-term relationships with existing clients
• Identify and approach new customers in the assigned territory
• Achieve monthly sales and collection targets
• You'll share market and competitor feedback with the team.

Job details

• Location: Deccan Gymkhana, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

Apply today and take the next step in your career with I2Can Education Pvt. Ltd..