Education Counsellor

Ibop Academy wants to bring on an Education Counsellor for its Dombivali, Mumbai team. The pay goes up to ₹30,000/month. 2 candidates will be hired for this role.

In the employer’s words

Education Counsellor. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Marathi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Marathi
• Someone customer-first and patient

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹15,000 – ₹30,000 per month.

Job at a glance

• Work location: Dombivali, Mumbai, Maharashtra
• Working hours: 11am-8pm | Tuesday - sunday| Rotational week off
• Work mode: Office-based
• Interview timings: 12:00 PM - 5:00 PM | Everyday
• Job type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Ibop Academy.