Telecaller

A new Telecaller role is open at ICA Edu Skills Pvt.Ltd, Panvel, Mumbai. The pay goes up to ₹16,000/month. 3 candidates will be hired for this role.

Employer’s description

Telecounselling Over The Phone ,Generate The Walk In , Follow Up. Inside Sales. Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹12,000 – ₹16,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone patient and polite

Position details

• Location: Panvel, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 3

Ready to start? Upload your resume and apply to ICA Edu Skills Pvt.Ltd today.