Field Collection Executive

Icare Lift System is looking for a Field Collection Executive to join its team in All Mumbai, Mumbai. Salary is up to ₹25,000/month. The team is filling 3 vacancies. No experience? You can still apply.

Note from the employer

Payment Collection, Coordination With Accounts. Followup With Client. Resolve Account Problems And Collect Payments.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Verbal communication, Typing speed, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and patient

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Work location: All Mumbai, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 3
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Icare Lift System reviews applications regularly.