Customer Retention Agent

A new Customer Retention Agent role is open at Icici Lombard General Insurance Co Ltd, Chembur, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹19,000/month. No experience? You can still apply.

In the employer’s words

Position : Customer Retention Manager, 100% Voice / Outbound Process, Renew Insurance Policies Of Existing Customers, Strong Sales Mindset & Good Thought Process, Grduation Is Mandetory, 5 Days Working / 2 Days Rotational Offs, Contact Hr Aakanksha : 8655935075. Type : Domestic, Outbound, Sales | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Follow up on applications until disbursal or policy issue.
• Verify KYC documents and complete application formalities
• Manage collections and track overdue accounts
• Explain product features, charges and terms transparently
• Source and onboard customers for loans, accounts or insurance products
• Comply with RBI/IRDAI guidelines and internal audit norms

What we are looking for

• Open to freshers
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Sales
• Languages: Hindi, English
• You are persuasive and ethical

What you get

You will be paid ₹12,500 – ₹19,000 per month.

Position details

• Work location: Chembur, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 20
• Job type: Full time

Ready to start? Upload your resume and apply to Icici Lombard General Insurance Co Ltd today.