Customer Retention Executive - Voic...

Icici Lombard General Insurance Co Ltd wants to bring on a Customer Retention Executive - Voic... for its Malad West, Mumbai team. There are 10 open positions. Salary is up to ₹18,000/month. No experience? You can still apply.

Employer’s description

Make Outbound Calls To Existing Customers Renew Insurance Policies Of Existing Customers Explain Policy Benefits, Renewal Offers, And Coverage Details Convince Customers And Close Renewals Effectively Achieve Renewal And Retention Targets Update Customer Details And Renewal Status Accurately.

What you will do

Your main tasks will be to:

• You'll coordinate with your supervisor and team members.
• Complete assigned tasks accurately and on time
• Keep simple daily records of your work.
• Raise issues early and suggest practical fixes
• You'll maintain a professional attitude with customers and colleagues.
• Follow company processes and safety guidelines

Compensation

The salary for this role is ₹13,000 – ₹18,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Communication, Problem solving, Time management, Teamwork
• Basic English
• Freshers can apply
• Someone well organised and reliable

Job details

• Work location: Malad West, Mumbai, Maharashtra
• Vacancies: 10
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Icici Lombard General Insurance Co Ltd.