Customer Retention Manager

Icici Lombard General Insurance Co Ltd is hiring a Customer Retention Manager in Airoli, Mumbai. The pay goes up to ₹19,000/month. There are 10 open positions.

Note from the employer

Designation: Customer Retention Manager (Crm) Process: 100% Voice, Outbound Calling. Eligibility: Graduate Mandatory, Responsibilities - Call Existing Customers , Policy Renewals , Explain Benefits & Offers, Achieve Retention Targets, Shift -9:30 Am 6:30 Pm 5 Days Working + 2 Rotational Offs. Performance Based Incentives Available. Vashi Location. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Follow company processes and safety guidelines
• Complete assigned tasks accurately and on time
• Keep simple daily records of your work
• Coordinate with your supervisor and team members
• Maintain a professional attitude with customers and colleagues
• Raise issues early and suggest practical fixes

What you get

The salary for this role is ₹12,500 – ₹19,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Communication, Problem solving, Basic computer use, Teamwork
• Good English
• 1 - 2 Years Experience Compulsory.
• You are punctual and reliable

Job details

• Location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Icici Lombard General Insurance Co Ltd reviews applications regularly.