Outbound Sales Executive

Icici Lombard General Insurance Co Ltd has an opening for an Outbound Sales Executive based in Navi Mumbai, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹27,000/month.

In the employer’s words

Hiring Alert Icici Lombard (Payroll) Designation: Customer Relationship Executive Role: Digital Sales Lead Generation (100% Voice Outbound Calling) Shift Timings: 9:30 Am 7:00 Pm Location: Vashi Requirements: Graduation Mandatory Good Communication Skills In English Strong Convincin. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹18,000 – ₹27,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Hindi and English, CRM tools, Complaint handling, Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Position details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:30 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Icici Lombard General Insurance Co Ltd today.