Sales Team Leader - Retention

Start your next role as a Sales Team Leader - Retention with Icici Lombard General Insurance Co Ltd in Vashi, Mumbai. Salary is up to ₹60,000/month. There are 5 open positions.

In the employer’s words

Designation- Senior Manager Retention (Motor Insurance)Location-Vashi, Navi Mumbaionly Candidate With Motor Insurance And Team Handling Experience Can Be Consideredrole Objective :1. Drive Motor Insurance With Sales Teams Across Locations (From Bh Till Usm Level) Towards Business Target Achievement In Line With Ils Short Term And Long Term. More Than 2 Years Experience Compulsory. | Languages : English

Salary and benefits

You will be paid ₹45,000 – ₹60,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone patient and customer-first

What the job involves

As a Sales Team Leader - Retention, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Vashi, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Office-based

Ready to start? Upload your resume and apply to Icici Lombard General Insurance Co Ltd today.