Senior Telecalling Officer

Icici Lombard General Insurance Co Ltd is hiring a Senior Telecalling Officer in Vashi, Mumbai. You can earn up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Need Good English Communication ,Graduation Is Mandatory ,Required Atleast 6 Months Of Experience On Paper In Sales ,Convincing Skills Required ,5 Days Working And 2 Rotational Week Off . 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, English, Hindi

What you get

You will be paid ₹18,000 – ₹25,000 per month.

Your responsibilities

As a Senior Telecalling Officer, your work will include:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marathi, Outbound
• Female Only
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, English, Hindi
• Someone calm under pressure and polite

Quick facts

• Work location: Vashi, Mumbai, Maharashtra
• Work type: On-site
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Icici Lombard General Insurance Co Ltd.