Tele Caller

Join Icici Lombard General Insurance Co Ltd as a Tele Caller in Vashi, Mumbai. Great for first-time job seekers. The pay goes up to ₹19,000/month. 30 candidates will be hired for this role.

Employer’s description

Opening For Female Telicaller Coordinate With Existing Clients Via Calls And Follow-Ups Remind Customers About Upcoming General Insurance Renewals Explain Policy Details, Benefits, And Renewal Procedures, Good Communication And Convincing Day Shift, 2 Rotational Week Off. Type : Outbound, Sales

What we are looking for

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Someone calm under pressure and polite

What you get

You will be paid ₹12,500 – ₹19,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.

Job at a glance

• Work location: Vashi, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday- 2 Rotational Week off
• Job type: Full time
• Vacancies: 30
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Icici Lombard General Insurance Co Ltd.