Telecaller

Icici Lombard General Insurance Co Ltd is looking for a Telecaller to join its team in Vashi, Mumbai. There are 10 open positions. You can earn up to ₹18,000/month.

Note from the employer

Requirements:- Good Communication Skill. -Strong Convincing Power. Positive Attitude. - Hsc Passed Can Apply. Salary:-18000 In Hand And 22800 Ctc+ Unlimited Incentives. Age:- 18 Yrs To 30 Yrs Can Apply. Experience:- Minimum 6 Months Required. -Interested Candidate Can Contact Hr Nikhat (8692078872). 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi

What you get

Salary: ₹18,000 per month, based on skills and experience.

Day-to-day work

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi
• You are customer-first and polite

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Icici Lombard General Insurance Co Ltd reviews applications regularly.